How the Day Service Supports

Our aim

We are committed to providing an equality of opportunity for all our clients within a safe environment and aim to reach those who are most excluded from our society, often acting as a safety net when statutory organisations are unable to meet their needs. Objectives include;

  • Empowerment of clients

  • Social inclusion

  • Promoting self-esteem

  • Better health and independence

  • Sign-posting to other more specialist agencies

  • Advocacy, support and understanding

  • Protecting vulnerable groups and making communities safer

What we do


Safe Environment- The Day Service offers a safe environment and acceptance; a link between street life and loneliness and a better future. It can, for some, provide a bridge to “normalisation”. We see on average 425 different individuals a year, many of whom are isolated, homeless, have a substance misuse issue as well as mental health problems.

'Rough Sleeper Access' Project- We start the day by offering free tea, coffee, hot chocolate and biscuits inside the Day Service each weekday morning between 8.00 and 9.30 am, this gives opportunities for rough sleepers to contact emergency accommodation providers who work overnight and are only available till 10.00am each day.

Basic Needs- At the Day Service we provide hot meals (at cost), showers, laundry facilities, free clothing, primary health services (GP, District Nurses). We also provide access to advocacy, advice and support. The Centre maintains strong links with local providers of more specialist services, relevant to our clients’ welfare. We are seen as a good point of contact as well as an impartial meeting place. For many service users, the Day Service is the only place they can afford to go to socialise and the only place they feel confident enough to try and make changes to their lives.

Groups- The Day Service offers Activities, which a programme is run on a daily basis, click here to see monthly programmes, so that people can build on life skills such as communication and interact with others. It is a fact people can become institutionalised on the streets within 3 weeks of being outside. Many on the streets perceive they have no responsibilities, but dont realise they are the most vulnerable and at risk within our communities.

The Front Line Team

  • Sharon McGinley- Day Service Manager
  • Tommy Coppinger- Project Worker
  • Jo Caesar- Project Worker (Part Day Service and Part GAF worker)
  • Project Worker (attached Social Work Student)- vacant at present
  • Carol Simpson- Cook

How to refer

We don’t take formal referrals as we operate a non-judgemental, open door policy. We interact with all the relevant agencies acting as a signposting resource within Guildford to those specialising with a wide range of issues including substance misuse, crime, and mental health.