Sources of Advice and Information

Consumer Direct

Consumer Direct offer clear, practical, advice to consumers.  You can telephone for advice or email through the website.

Telephone: 08454040506

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Advice UK

Advice UK is a support network for advice providing organisations.  They can put you in contact with lots  of advice providers covering a range of topics.

Telephone: 020 74074070

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Citizens Advice

Citizens Advice helps people to solve their, legal, money and other problems.  This website provides a range of information about the service offerd by the CAB and information on their work as well as enabling to locate your local CAB.  To contact the CAB you should telephone your local bureau.

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Advice Guide

This is the online Citizens Advice (CAB) advice site and provides a wealth of information on your rights.  To contact the CAB you should telephone your local bureau.

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Community Legal Service (CLS)

This site provides advice on a range of legal matters and links to local CLS approved legal advisers and solicitors.  The website also has a legal aid calculator to tell you if you qualify for legal aid.

Telephone: 0845 3454345

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The Law Centres Federation

This is the federation representing law centres.  Law Centres provide free, independent legal advice to the most disadvantaged members of society.  You can find your nearest law Centre through the website.

Telephone: 020 73878570 (Do not phone this number for legal advice, for this you need to contact your nearest law centre.)

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Which

Which is fights for consumers rights through campaigning for consumers and also by publishing advice and information to help consumers make the right choice for them.

Telephone: 0845 307 4000 or 01992 822800

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Watchdog

This site provides information on reports that Watchdog have featured as well as information on consumer rights.

Telephone: 020 8535100

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Euroconsumer

This is the place to go if you have a cross-border consumer query.  Euroconsumer  offers advice and information on your rights as a consumer in the European Union and can help you solve problems with goods and services you have purchased in the EU.  This service is run by the CAB.  To make an enquiry you can use the online form or visit your local CAB.

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Doorstoppers

This site includes information to help target cold calling.  There is a wide range of information and advice on this site.

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Eatwell

This is the Food Standards Agency (FSA) advice site for consumers with lots of information on healthy eating.

Telephone: 020 7276 8829 (this is the main FSA helpline number and not just for Eatwell)

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Get Safe online

This website will help you protect yourself against internet threats by giving lots of advice and information on this area including protecting your PC from viruses, hackers and other threats and protecting yourself from scams and how to buy and sell safely and more.

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The National Group on Homeworking

This is a membership organisation and they can give you details of homeworking initiatives.  They can also give a lot of advice on Homeworking and how to avoid homeworking scams.

Telephone: 0800 174095

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Age Concern advice fact sheets

Age Concern have advice factsheets covering many topics available through there website.

Telephone: 0800 009966

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European Judicial Network in Civil and commercial Matters

This website is managed by the European Commission and contains a large amount of information about the Member States, Community law, European law and various aspects of civil and commercial law. 

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Help The Aged

Help The Aged works for disadvantaged older people.  They can provide a lot of advice and information to help older people.

Telephone: 020 72781114

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